1. Cancellation by Guest

• Free cancellation up to 72 hours before check-in.
• Cancellations made within 72 hours of check-in will incur a cancellation fee of one night’s room charge.
• No-show without prior notice will be charged 100% of the total booking amount.

2. Modification of Booking

• Date changes or modifications are subject to availability.
• Rate differences (if any) will apply.
• Modifications made within 72 hours of arrival may incur a fee.

3. Early Departure

• In-house guests who check out earlier than the scheduled departure date will be charged for one additional night as an early departure fee.

4. Refunds

• Eligible refunds will be processed to the original payment method within 7–10 business days.
• Bank charges, transaction fees, or service fees are non-refundable.

5. Group Bookings

• For group reservations (5 rooms or more), a separate cancellation policy may apply.
• Please contact reservations for more details.

6. Special Promotions / Non-Refundable Rates

• Discounts, promotional rates, and special offers are non-refundable and non-amendable unless specifically stated.

7. Force Majeure

• In case of extraordinary events (natural disasters, government restrictions, emergencies), the hotel may waive cancellation fees at its discretion.

8. Contact

• For cancellations, amendments, or refund inquiries, please contact us at:
• 📞 +91 91444 33398
• 📧 jyotsnainternational@gmail.com